Mission, Vision & Values
Mission. The mission of
The Bionetics Corporation is to deliver valued, cost-effective
solutions to the challenges our clients face through
enduring strategic partnerships, and to do so in an environment
of integrity and trust.
Vision. Our corporate vision is to be
a vibrant, growing company that is recognized by clients
and competitors
alike as a leader in the markets we serve. Within our customer
base, we will be known as a company that builds strategic,
enduring partnerships with our clients such that we can anticipate
and respond to their future needs
Values. The values that define Bionetics are integral to every aspect
of our organization.
- Developing our People. We
believe that the foundation of quality product and service
delivery is a motivated workforce that is given the tools
and training required for their professional development.
Throughout our corporate history, we have concentrated
on recruiting and retaining top performers in each business
area. We use training, mentoring, educational opportunities,
professional association memberships and succession planning
as tools to promote a highly skilled and effective workforce.
When our people succeed, Bionetics succeeds.
- Partnering with our Clients. Many
companies talk about partnership, but few deliver on
it. At Bionetics, we strive to work with our customers
to identify needs, trends and emerging requirements.
This approach allow us to anticipate and plan for the
skills and capabilities we must develop to continue
being a highly valued service provider. Our success in
implementing this approach is evidenced by the multiple
customer programs where we have provided over 20 years
of uninterrupted service.
- Actively Managing Performance. We
actively manage our performance by fostering open communications
with both our clients and employees alike. Bionetics
believes in providing our clients with complete visibility
into their program(s) status. This continuous interaction
ensures that we proactively meet our client's needs and
expectations. We formally review our performance and
hold our managers accountable for customer service and
satisfaction.
- Commitment to Quality. Bionetics
has and continues to make significant investments to
implement industry leading quality programs, such as
the ISO-9000:2000 certification of select corporate business
functions,
and our assistance in helping clients achieve laboratory
or industry certifications such as ISO-17025 in our Metrology
programs.
Integrity. Integrity is
the core of our success. We will conduct our business operations
in a highly ethical manner. Every Bionetics employee will
know what is expected of them and how to respond to any
perceived or real ethical challenge. |